Privacy Policy
Last updated: March 21, 2025
This Privacy Policy explains how Advanced Services Group AZ (“ASG,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, request information, schedule service, or communicate with us by phone, email, web forms, or text message (“Services”).
If you have questions, contact us at 480.323.0741 or mail us at 2145 S 11th Ave, Phoenix, AZ 85007.
Information We Collect
We may collect the following categories of information:
- Contact information (name, phone number, email address, mailing address)
- Service-related information (property/service address, service needs, notes you provide)
- Communications (messages you send, call/text history, and related details)
- Website usage data (IP address, browser/device type, pages viewed, approximate location)
How We Use Information
- Provide, schedule, and manage services and customer support
- Respond to requests, questions, and quotes
- Send service updates, appointment reminders, and operational notices
- Send marketing messages where permitted by law and based on your choices
- Improve our website, services, and customer experience
- Protect against fraud, abuse, and security incidents
- Comply with legal obligations
Cookies and Analytics
We may use cookies and similar technologies to make our website function properly and to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
How We Share Information
We do not sell your personal information.
We may share information only as needed in these situations:
- Service providers who help us operate our business (e.g., website hosting, CRM, communications tools)
- Legal/safety when required by law, subpoena, court order, or to protect rights and safety
- Business transfers (e.g., merger, acquisition, or sale of assets)
SMS Text Messaging, Opt-In, and A2P Compliance
If you provide your mobile number and opt in, Advanced Services Group AZ may send you text messages related to your request and our services. Message frequency varies.
How you opt in:
- By checking an explicit consent checkbox on our web form that states you agree to receive SMS messages from us, and/or
- By texting us first, or otherwise providing express consent to receive SMS messages.
What we send:
- Appointment confirmations and reminders
- Service updates and coordination messages
- Customer support responses
- Marketing/promotional messages only if you separately consent where required
Opt out & help:
- Reply STOP to opt out at any time (you may receive one confirmation text).
- Reply HELP for assistance.
- You can also call us at 480.323.0741.
Message & data rates: Message and data rates may apply depending on your carrier and plan.
Mobile information sharing statement (A2P):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or technical providers, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
Retention
We keep information as long as necessary to provide services, meet operational needs, and comply with legal obligations.
Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from minors.
Your Choices
- You can request access, correction, or deletion of your information (where applicable).
- You can opt out of marketing emails using the unsubscribe link in the email.
- You can opt out of SMS at any time by replying STOP.
Contact Us
This page is provided for general informational purposes and does not constitute legal advice. For legal compliance specific to your business, consult your attorney.